IT Specialist (APPSW)
Supports senior staff as required and ensures customer requirements and project milestones are met. Updates and maintains scripts to address business and technical use cases. Provides technical advice and recommendations on problem areas in assigned fields of specialization. Executes and analyzes automation test results. Manages and prioritizes multiple, diverse projects simultaneously. Provides analyses and information regarding assigned systems for configuration control boards and other resource management planning meetings. Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Permanent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as:
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND (1) Utilizing the Enterprise Mission Assurance Support Service (eMASS) tool to complete package submission requirements for award of Authorizations To Operate (ATO). (2) Identifying IT metrics for information sharing to cross organizational stakeholders related to Information Systems security posture. AND (3) Prioritizing responsibilities related to daily execution of IT task in order to provide solutions for execution to decision makers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service NH-02 (GS-11). You will be evaluated on the basis of your level of competency in the following areas:
IT Configuration Management (APPSW)IT Customer Support (APPSW)Requirements Analysis (APPSW)Software Development (APPSW)
Estimated Salary: $20 to $28 per hour based on qualifications.
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Permanent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as:
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND (1) Utilizing the Enterprise Mission Assurance Support Service (eMASS) tool to complete package submission requirements for award of Authorizations To Operate (ATO). (2) Identifying IT metrics for information sharing to cross organizational stakeholders related to Information Systems security posture. AND (3) Prioritizing responsibilities related to daily execution of IT task in order to provide solutions for execution to decision makers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service NH-02 (GS-11). You will be evaluated on the basis of your level of competency in the following areas:
IT Configuration Management (APPSW)IT Customer Support (APPSW)Requirements Analysis (APPSW)Software Development (APPSW)
- Department:
2210 Information Technology Management - Salary Range:
$86,335 to $133,353 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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