Mobility Device Support Team Lead Customer Service & Call Center - Aberdeen, MD at Geebo

Mobility Device Support Team Lead

3.
5 Full-time 3 hours ago Full Job Description Company Description Link Solutions, Inc.
delivers reliable and effective Information Technology services to government clients in support of critical mission needs.
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.
Link is quality and compliance-focused, under our guiding philosophy Mission First, Customer Always.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! We are ISO 9001:
2008, ISO 20000-1:
2018, ISO 27001:
2013 certified and appraised for CMMI ML3 for Services and Development.
Job Description Link Solutions is seeking a Mobility Device Support Team Lead at the Aberdeen Proving Grounds located in Aberdeen Maryland.
The candidate will support the US Army Communications-Electronics Command (CECOM) CIO/G6.
Must be a US Citizen Non-remote:
A sign-on relocation bonus is available.
The Mobility Device Support Team Lead will support mobile device setup, configuration, and troubleshooting for the US Army Communications-Electronics Command (CECOM).
You will be part of our team which is responsible for supporting the Information Technology (IT) infrastructure and equipment requirements for approximately 9000 Soldiers, civilians, and contractors worldwide.
The infrastructure, technology, and equipment are key to enabling CECOM personnel to execute their command's mission.
You will be an important role in helping protect our national security while working on innovative projects that offer opportunities for advancement and growth.
Job Duties:
Perform set-up of Apple iOS, iPad, and Android devices.
Track assignment of mobile devices.
Coordinate provisioning of mobile connectivity services.
Resolve tickets managed through BMC Remedy.
Monitor the DISA DOD Mobility Service Portal for announcements and user guide updates (as well as any information related to mobile device operations).
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications US Citizen Active Secret DoD Security Clearance (we will sponsor the right candidate).
3
years of directly related experience.
Knowledge/experience using Purebred, MobileIron, or Zimperium systems.
Preferred Technical and Professional Expertise:
Associate's Degree or relevant experience in lieu of degree requirement (2
years of relevant experience in a team lead role).
Knowledge of DOD personnel Public Key Infrastructure (PKI) credentials systems.
Knowledge of devices in scope; laptops, desktops, tablets, mobile, and scanning devices.
Excellent communications skill (written and oral) and interpersonal skills.
Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information This opportunity is contingent upon successful award and contract negotiation which is currently in process.
Link Solutions Inc.
offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability and life insurance, referral bonuses, certification reimbursement program, retirement plan, and more.
Link Solutions, Inc.
is an EOE.
AA/M/F/D/V.
We participate in the E-Verify Employment Verification Program.
All your information will be kept confidential according to EEO guidelines.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.